Privacy Policy

This policy explains how Move with Sylvia ("I", "me") collects, uses and protects your personal data when you use the contact form on this website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who is the data controller

Sylvia, trading as Move with Sylvia, is the data controller responsible for your personal data. You can contact me by email at sylviang.gyrotonic@gmail.com with any questions about this policy or your data.

2. What information I collect

When you submit the contact form, I collect the information you provide directly:

• Your name
• Your email address
• The service you are interested in
• Your preferred day or time
• Any message or additional details you choose to include

3. How I use your information

I use this information only to:

• Respond to your inquiry
• Arrange, confirm and manage your booking
• Communicate with you about sessions or classes you have booked

I do not use your data for marketing, profiling, or automated decision-making, and I do not sell or rent your data to anyone.

4. Legal basis for processing

I process your data on the basis of your consent, given when you tick the agreement box and submit the form, and my legitimate interest in responding to inquiries and running my business. You may withdraw your consent at any time by contacting me; this will not affect the lawfulness of processing before withdrawal.

5. How your information is submitted

The contact form opens your own email application and pre-fills your details into an email addressed to me. Your information is sent via your personal email provider and then stored in my email inbox — it is not stored on this website or on any server operated by me independently of email.

6. Sharing your information

I do not share your personal data with third parties, except where required by law or to protect my legal rights. I do not transfer your data outside the UK.

7. How long I keep your information

I keep your information only for as long as necessary to manage your inquiry or booking, and for a reasonable period afterwards for record-keeping (typically up to 24 months), after which it is deleted.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data I hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Request a copy of your data in a portable format
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, email sylviang.gyrotonic@gmail.com.

9. Security

I take reasonable steps to protect your personal data, including relying on the security measures of established email providers. However, no method of electronic transmission is completely secure.

10. Changes to this policy

I may update this policy occasionally. Any changes will be posted on this page with an updated date at the top.

11. Contact

If you have any questions, please email sylviang.gyrotonic@gmail.com.